The most common issue customers have using the my.taggrading.com portal is with beginning the Card Entry process after purchasing grading services.
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​To begin the Card Entry process, please login to my.taggrading.com using the e-mail address connected to your purchase.
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Next, click "Start New Submission" and you should see your order awaiting Card Entry input.
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Please note the TAG Grading online store runs on Shopify's Shop Pay platform, and if you are using a Shop Pay payment account, your order is automatically connected to the e-mail of your linked payment, even if this e-mail is different than your existing my.taggrading.com customer account.
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Please contact [email protected] if you wish to have an order transferred to a different account following purchase.