Orders received to TAG are generally processed by our Receiving Team within 5-10 business days following receipt to our facility. Please keep in mind recently arrived orders to TAG must enter our Receiving Department's processing queue and are not marked as Received until these orders have been unboxed and inspected. The delivery of a package to TAG does not begin its turnaround time and orders are not marked as Received until their unboxing and inspection is completed.
Please allow our team this time period to carefully unbox and process recently received orders using our safe handling protocols for valuables, which arrive to TAG by the hundreds every day.
TAG will be able to confirm receipt of the package at the RECEIVED stage, and will confirm contents of the package at ORDER PREP, and any orders shown as delivered before these steps should not be considered received at TAG until they are confirmed, unboxed, and reviewed by our team, which should occur within five business days of arrival to our facility at most.
TAG cannot confirm the arrival of a package through a carrier's tracking information definitively as packages are often delivered in dropoffs by the hundred and not all packages may be present as scanned. Additionally, TAG may request receipts and tracking information which confirms address to ensure all packages sent to TAG were addressed to the proper location.
If you have a package showing as Delivered through a carrier's tracking which has not updated in the my.taggrading.com customer portal after approximately five business days, please contact our support team directly through our Help ticketing system or [email protected].
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My order has been delivered to TAG - how long until I see it updated
Updated this week