To reach TAG Customer Service, submit a request through our ticketing system or through [email protected]. TAG's in-house support team is available Monday through Friday. Messages received outside business hours, on weekends, or on observed holidays will be answered as soon as a representative is available.
Please note that this is a ticketing system, not a live chat, and many inquiries will need to be escalated to a representative with expertise in your specific issue.
For the fastest response, please include:
The email address connected to your my.taggrading.com account
Any relevant order or certification numbers (especially for order-related issues)
A clear, complete description of your question or issue
Providing thorough information upfront helps our team answer directly without needing to follow up for more details.
Please note: Our team also reserves the right to not respond to messages that do not contain a clear question or include inappropriate language.