TAG's Customer Service support is a ticketing system - please note this is not a live chat, and many customer inquiries will need to be escalated to a representative with expertise concerning your issue. TAG's in-house support is available Monday - Friday during business hours - messages received off-hours or on the weekends or observed holidays will be responded to at the soonest availability of a representative. For the most effective response, our team recommends including the e-mail address connected to your my.taggrading.com account, and any relevant order or certification numbers if you are having issues with or regarding an order. ​ Leaving the most information you can and asking complete questions allows our team to answer questions more directly without requiring additional information immediately. ​ TAG Customer Service is not able to forward unsolicited business, marketing, or promotional ideas to TAG management. ​ Additionally, TAG Customer Service is not obligated to respond to messages which do not contain a question, or to messages which use foul language. ​ ​ ​ ​

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